MEN'S WEDDING BAND HOME TRY-ON FAQs

General Information

What is Hitched?

Hitched is a online company focused on mens wedding bands. Hitched customers have the option to either purchase one of our rings directly or start with our home try-on which allows them to choose five wedding bands to try on at home before purchasing.

How does Hitched home try-on work?

The Hitched process is simple. First, you choose five bands for your home try-on. Once your home try-on arrives, you will try on all five of the bands and firm up your ring size with the provided ring sizer. Once you have chosen your forever band, you will send all sample bands back and your brand new, soon to be wedding band will shipped right to your door.

What does the home try-on cost?

The home try-on is $20, however if you purchase a wedding band, that $20 will be applied to your purchase making the home try-on essentially free! You have no obligation to purchase a wedding band after the home try-on.

Can I purchase a ring without doing the home try-on?

Yes, you can purchase a ring without completing home try-on. Hitched offers a large selection of wedding bands and a 30-day refund/return policy if for some reason you are not happy with your original purchase.

How long do I have to try on the bands?

You have five business days to try on the bands after they arrive. All five bands should be put in the mail on the fifth day to avoid being charged in full for all five bands in your home try-on.  

How is Hitched different from shopping online, or at a jeweler?

Unlike regular online wedding band shopping, there is no guesswork and minimal upfront costs with Hitched. Not only will you have the opportunity to firm up your ring size before placing your final order, but you will have five hand-selected rings to choose from without shelling out hundreds of dollars to do so. Unlike traditional wedding band shopping, Hitched provides you a comfortable in-home experience where you can save time, and don't have to worry about pushy salespeople.

Why can't I just keep the band I try on at home?

A few reasons. First and foremost, we reuse the wedding bands for the home try-on. All rings are cleaned, sanitized and polished before being sent back out for another home try-on. Your final purchase will be a brand new, never-worn band that is cleaned, polished and ready for the big day! Secondly, your final purchase will also come with a ring box. Lastly, we do not send solid 14K gold rings out in the home try-on for liability purposes. All 14K gold sample bands are replicas (alloy center, with gold plating) to look and feel like solid bands but actually are not. Your final purchase will obviously be a solid 14K gold band (should you choose a gold).

Are the 14K gold sample bands real gold?

We do not use solid 14K gold bands for the home try-on itself. However, the bands in the home try-on are replicas to look and feel like solid gold so that you can get a true feel for what your actual wedding band will be like. They are an alloy band that is then plated with the gold finish. Your final purchase of a 14K gold band will be solid 14K gold.

What if I don't know my ring size?

Not a problem! We want the rings in your home try-on to be as close to your size as possible, so we provide a helpful printable ring sizer that you can use to determine your rough ring size before ordering your home try-on. Then, a standard ring sizer will be included with your sample bands so that you can firm up your ring size before placing your final order.

Pricing and Shipping

What does the home try-on cost?

The home try-on is $20, however if you purchase a wedding band, that $20 will be applied to your purchase making the home try-on essentially free! You have no obligation to purchase a wedding band after the home try-on.

Do I also have to pay for shipping?

Nope. Shipping is free for both the sample rings and your final order.

How long will it take for my sample rings to come in?

We strive to ship all sample rings out within 3-5 business days.

Do you offer faster shipping options?

Yes. For your final purchase, you can choose from several shipping options from our shipping partners FedEx and USPS.

Exchanges and Returns

Can I cancel my home try-on order?

If your home try-on has not yet shipped, you can still cancel your order by contacting us at help@tryhitched.com.

What if I don't like the bands I picked?

If you are not happy with the bands you selected, you can order another home try-on for $20. Please contact one of our customer service agents to assist with this process by emailing us at help@tryhitched.com. Please also note that only the cost of the initial home try-on ($20) will be applied to your final wedding band purchase.

If I change my mind, can I exchange the band I ended up picking?

Yes, you can exchange your purchase within 30-days of receipt. Please email one of our customer service agents to assist with your exchange at help@tryhitched.com.

If I change my mind, can I return the band I ended up picking?

Yes, you can return your purchase within 30-days of receipt. You will return and be refunded for the band at no extra cost. Please email one of our customer service agents to assist with your return at help@tryhitched.com.

Something we missed? Chat with us or email us at help@tryhitched.com