Can I still shop with you? Absolutely! Even though our showrooms will be temporarily closed, our website and processing of online orders (home try-ons and wedding bands) will remain open and fully operational.
- Home Try-On: Our home try-on program is available to anyone located in the United States. The process is fun and easy: just browse our wide selection of bands, pick out your favorite styles and your home try-on will arrive at your doorstep within 6-8 business days. Don’t worry if you're unsure of your ring size, we will include a ring sizer in your home try-on.
- Purchase with Confidence: If you already know the band you’d like to purchase, but are unsure of your size, no worries! Use our printable ring sizer to get your exact finger size and place your order with confidence. No worries it ends up not being a perfect fit, we offer a 30-day return/exchange policy on all of our non-customized bands,
Will my order be delayed? No! We are not experiencing any delays with our manufacturing or our order fulfillment. We have taken all the necessary precautions as outlined by the CDC to ensure the safety and well being of our employees and customers. Since all of our orders are processed within our own facility, we also do not foresee any future delays unless outside of our control. UPDATE: Any precious metal wedding band order (14K Gold or Platinum) placed after 3/23 will be held for processing until 4/13. On 4/13, precious metal wedding band orders will be processed in the order in which they were received. All precious metal wedding bands should be delivered by 4/30. This does not include home try-on orders.
Are the bands in my home try-on safe to touch? Yes! We have maintained a process for cleaning and sanitizing our home try-on bands upon arrival and before shipment to our customers. We are continuing with that process and have increased these efforts based on the recent CDC guidelines for disinfection and sterilization. This includes all employees wearing approved gloves while handling the bands and a daily process for cleaning and sterilizing the fulfillment facility.