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Shipping FAQs

After how many days can I expect my home try-on order?

Your home try-on should be delivered within 5 business days of placing your order.

After how many days can I expect my wedding band order?

Your wedding band should be delivered within 7 business days of placing your order unless you have not yet returned your home try-on. Wedding band orders will be held until a home try-on return is initiated. Please also note that that custom orders (sizes, finishes, etc.) can take up to 7 additional business days to process.

What shipping options do you offer?

We offer free shipping for all orders, exchanges and returns. If you would like to expedite shipping, you can do so for an additional charge. Expedited shipping may not guarantee expedited delivery. If you have concerns about ship times, please email one of our customer service agents at help@tryhitched.com.

Exchanges FAQs

If I change my mind, can I exchange the band I ended up picking?

Yes, you can exchange your purchase within 30-days of receipt at no cost to you. Please email one of our customer service agents to assist with your exchange at help@tryhitched.com.

If I change my mind, can I return the band I ended up picking?

Yes, you can return your purchase within 30-days of receipt at no cost to you. Please email one of our customer service agents to assist with your return at help@tryhitched.com.

Something we missed? Email us at help@tryhitched.com