frequently asked questions
Yes. Every watch is appraised by an independent third party before it ships, and we guarantee it is authentic. If a watch you bought from us is ever found not to be authentic, we'll refund you in full.
Both, and each listing says which. "Unworn" means the watch has never been worn and is in the condition it left the manufacturer. "Pre-owned" means it has been worn and may show light wear for its age. A "full set" is the watch with its original box and papers. Each listing says exactly what's included.
Watches ship FedEx overnight, fully insured, with a signature required on delivery. You'll receive tracking as soon as it ships. The outer box is plain and doesn't say what's inside.
Yes! We offer financing through Affirm, including 0% options on select terms. You can check your rate at checkout, and it doesn't affect your credit score.
All watches are final sale and ineligible for return or exchange, since each one is a single piece. Please look over the photos and listing details closely, and email help@tryhitched.com with any questions before you order. Explore our policy page for more information.